Managing the Magic and the Mission - Expectations of Facility Managers

Facility Managers need to be educated on the resources available to them, to include the RHA Core Curriculum and CMS Interpretive Guidelines. Aspiring managers need time, direction, and mentorship by "seasoned" administrative personnel to ensure success. Having come out of a pandemic drastically impacting our patients and personnel, the industry must support up and coming managers, leading and guiding along the way.

CE Credit: 1.00 | Post-Webinar Survey Required

Presented September 2025

Marshia S. Coe, RN, BSN, MSHA

Chief Operating Officer

Health Systems Management, Inc.

Marshia Coe has a long History being a Registered Nurse in Dialysis, advancing to managerial, and now administrative roles. Obtained BSN, and later Masters in Healthcare Administration, both of which have proven to be invaluable in the dialysis industry. Work for Health Systems Management, Inc., in the complete management and oversight of the Wake Forest, and Emory Outpatient Dialysis Programs in North Carolina and Georgia. Honored to work with academic medical centers in the delivery of care to patients with ESRD, and in the research initiatives of each. Currently 25 facilities, treating approximately 2800 patients, and managing over 800 employees. Membership in RHA since it's inception. Long appreciation for the wonderful, and tireless work RHA has done for the industry, the patients served, and the independent dialysis providers that utilize resources provided.