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Diving into the fundamentals of the different types of surveys and reviewing resources used during the survey process in an ESRD facility. With that understanding, the participant will be able to engage staff and enhance the culture of safety utilizing QAPI data. Which in the end, all of these key elements help a facility remain in a state of survey readiness.
CE Credit: 1:00 | Post-Webinar Survey Required
Presented June 2025

Alice Hellebrand DNP, RN, CNN
CNO/SVP Education
Dialyze Direct
Alice Hellebrand DNP, RN, CNN is a founding team member of Dialyze Direct, a national provider of hemodialysis in Skilled Nursing Facilities. Ms. Hellebrand serves as a Past President of the American Nephrology Nurses’ Association (ANNA) and a member of the RHA board. She has been a practicing nurse specializing in nephrology and dialysis for over 30 years. Ms. Hellebrand is certified in nephrology nursing, a member of the American Nurses Association and the Renal Healthcare Association, and a representative of Kidney Care Partners. She holds a Doctorate degree in Nursing from Quinnipiac University. Ms. Hellebrand is an internationally recognized lecturer, author, and patient advocate in nephrology.

Karen Kelley, MHA, BSN, RN, CNN
Karen Kelley is a registered nurse with 40 years of nursing experience including the last 25 specifically in the dialysis and nephrology communities. The bulk of her nephrology experience was as the dialysis administrator for a small, rural, hospital-based dialysis facility in the Upper Peninsula of Michigan. She holds a master’s degree in healthcare administration, is a Certified Nephrology Nurse, a member of the American Nephrology Nurse Association and the Renal Healthcare Association. Karen has been an active volunteer for the RHA since 2007, bringing her leadership and expertise to each endeavor to the RHA committees, and is also a past president of the association.
Karen is the primary author of the Quality Section contained in the RHA’s Core Curriculum for Renal Healthcare Administrators, and a co-contributor on various other sections. In addition, she participated in the editorial process of the Core Curriculum and now serves on the team developing the certification exam.
Karen’s passion for quality, patient safety, and improvement processes have been a beneficial contribution to the nephrology community. Today she shares with us the importance of quality documentation in contributing to valuable data output.